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Terms Conditions That Govern Your wz2 Account

These terms set out the rules between you and wz2 when you open an account, place a bet, or move funds through bKash, Nagad, or Rocket. Access to our platform depends on your local law and eligible regions — read this before you start.

Account eligibilityDeposit & withdrawal rulesWallet use via bKash, Nagad, RocketBet settlement policyAccount suspension terms

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TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a concern about your account or a transaction, our support team handles terms-related queries through the channels below. We aim to respond to written queries within one business day. For urgent account issues — such as a disputed withdrawal or a suspended account — live chat is the fastest path.

What These Terms Cover and How They Apply

wz2 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on wz2, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — from your first deposit through bKash or Nagad to placing a cricket or football wager and requesting

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a Rocket withdrawal. We may update these terms when our services change; the version published on this page at the time of your activity is the one that applies to you. If a section of these terms is found unenforceable in your jurisdiction, the remaining sections
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stay in force. These terms do not override your rights under applicable local law. Availability of our services depends on your local law and the eligible regions we support — if access is restricted where you are, these terms do not grant you a right to
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use the platform. Any dispute arising from your account or a transaction will be handled according to the process described in the dispute section below. We aim to keep this document plain and direct so you know exactly where you stand before you fund your account
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or place a wager.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

Account Security and How We Handle Your Data

Your account security and the integrity of your transaction history are central to how wz2 operates. We apply standard encryption across login, deposit, and withdrawal flows so your bKash, Nagad, and Rocket transactions are protected in transit. Account data is retained for as long as your account is active and for the period required by applicable regulations after closure — you can request a summary of your data by contacting support in writing.

Encryption

All account sessions and payment flows use SSL encryption. Your wallet credentials are never stored on our servers — only the transaction reference is logged.

Data Retention

We keep your account and transaction records for the period required under applicable rules. After account closure, data is held only as long as legally necessary.

Account Changes

To update your registered name, phone number, or linked wallet, contact support with valid ID. Changes are reviewed before they take effect to protect your account.

Dispute Process

Raise a dispute via live chat or email within 30 days of the transaction in question. We review the account log and wallet record and respond with a written outcome.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, account rules, wallet use, and what happens when something goes wrong.

Account eligibility depends on your local law and the regions we currently support. If access is restricted where you are, these terms do not grant you the right to use the platform.

Yes. All three wallets work for deposits and withdrawals. Your registered wallet name must match your wz2 account name, or the transaction will be held for manual review.

We publish the updated version on this page. Continuing to use your account after an update means you accept the revised terms. We aim to notify you of material changes via your registered contact.

Contact support via live chat or email within 30 days of the transaction. Include your account ID and the transaction reference. We review the account log and respond in writing.

We may suspend or close an account that breaches these terms — for example, providing false registration details or attempting to use another person's wallet. You will be notified in writing.

Send a written request to our support email. We will confirm what data we hold and the retention period that applies. Deletion requests are handled subject to applicable legal requirements.

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